Mi TechChek

Technology Audit Services

In today's fast-paced digital world, having a robust and efficient technology infrastructure is critical for business success. Mi TechChek is a specialized service designed to assess and optimize your business's tech environment. The purpose of this audit is to identify potential vulnerabilities, inefficiencies, and opportunities for improvement across your technology landscape. By addressing these areas, Mi TechChek helps ensure that your systems are secure, reliable, and scalable, thus supporting your business growth and continuity.

The primary objectives of Mi TechChek include

To assess the existing IT infrastructure, processes and if it supports the everchanging business needs of the organisation
Understand any vulnerabilities and accessibility threats pertaining to the organisational data and other IT assets
If there is a scope of improvement in systems and processes as far as IT is concerned
To setup a robust, person independent system that takes care of the growing business needs in phased manner based on the priority of every aspect of organisation’s day to day functioning
Ensure information management processes are in compliance with IT specific laws, policies and standards
An opportunity to assess the business processes and see if technology could play a role in filling the gaps, if any
More importantly, possibility of alternate usage of technology to reduce the operating costs and total cost of ownership

The process involves user questionnaire, software and hardware inspection using tools, review of software license compliance, web presence and its management control like website, e-mail hosting and domain name registration, disaster recovery plan and strategy. Identification of pain areas while using the IT infrastructure and the remedies to resolve them. Procurement planning for the next 3 to 5 years based on organisation’s business goals and ability to support them.

Mi TechChek covers the following areas:

Domain Name
Review of registration, renewals, registrars, vendors, and service providers, assessment of domain accessibility and management practices
Website Hosting
Evaluation of hosting renewals, vendors, service providers, and technologies used, assessment of website accessibility and performance
Email Hosting
Analysis of email hosting renewals, vendors, service providers, and services used, evaluation of mailbox management and accessibility
Network Infrastructure
Review of Wi-Fi, wired networks, and active & passive devices
Hardware
Assessment of system configurations, contracts, service providers, and vendors
Software
Evaluation of applications, vendors, service providers, contracts, and technologies used
Data Management
Review of data management processes, folder hierarchy, and documentation
Backup & Disaster Recovery
Assessment of backup processes, vendors, service providers, devices, and business continuation plans
Security
Evaluation of security policies, processes, vendors, service providers, and awareness programs
Policies
Review of restrictions and data leak protection measures
Power Protection & Backup
Assessment of power protection and backup systems
User Questionnaire
Collection of feedback on awareness, regular issues, and disruptions faced by users
Vendor Contract
Review of vendor contracts, scope of services, delivery, and costs
Compliance
Evaluation of compliance with security, data protection, and other mandates

Mi TechChek ensures that your technology infrastructure is not only efficient but also future-proof, helping you achieve seamless business operations and growth. This audit is a proactive measure to safeguard your business against technological risks and to leverage opportunities for improvement, making it an essential part of your strategic planning.

It is imperative that such reviews are conducted once a year for the organisation to stay up to date with the latest technological trends.